How can we help?
Find answers to common questions, troubleshooting guides, and ways to get in touch with our team.
Quick Troubleshooting
Verify Installation
Check that EZ Ad Blocker appears in your Chrome extensions toolbar. Click the puzzle icon to see all extensions.
Use Correct Browser
EZ Ad Blocker only works in Google Chrome on desktop. Other browsers like Firefox, Safari, or Edge are not supported.
Wait for Updates
Hulu occasionally changes their ad delivery system. If the extension stops working, an update is usually released within a few days.
Check for Conflicts
Other ad blockers or VPNs can interfere with EZ Ad Blocker. Try disabling other extensions temporarily.
Frequently Asked Questions
Why are ads still appearing on Hulu?
EZ Ad Blocker works specifically with Hulu's on-demand content on the desktop web player. Live TV, certain premium content, and mobile apps are not supported. Make sure you're watching on Hulu.com in Google Chrome with the extension enabled.
The video is buffering or not loading. What should I do?
Try refreshing the page first. If the issue persists, disable other extensions temporarily to check for conflicts. Clear your browser cache and cookies for Hulu.com, then try again.
Does EZ Ad Blocker work on mobile devices or smart TVs?
No. EZ Ad Blocker is a Chrome extension designed exclusively for the Hulu.com desktop web player. Mobile apps, smart TVs, streaming devices, and other browsers are not supported.
Is EZ Ad Blocker safe to use?
Yes. EZ Ad Blocker only requests permissions necessary to work on Hulu.com. It does not collect personal data, track browsing activity, or inject ads. Review the extension permissions in Chrome before installing.
Will using EZ Ad Blocker get my Hulu account banned?
We have not received reports of account bans related to EZ Ad Blocker. However, using any ad-blocking tool may technically violate Hulu's terms of service. Use at your own discretion.
How do I update the extension?
Chrome automatically updates extensions. To manually check for updates, go to chrome://extensions, enable Developer mode, and click 'Update'.